Metropolis is a start-up company building real estate infrastructure to facilitate the future of mobility. Rethinking parking garages and the services and spaces they provide, Metropolis needed an app that would scale with their vision. I led the UX team at ueno in analyzing the processes and workflows of parking garages with an eye toward recasting them as quick and easy, dare we say, pleasant experiences. These mobility hubs of the future need to accomodate much more than just cars, but also scooters, bikes, co-working spaces, and on-demand services of the next wave in connected urban planning. To spin them up quickly we designed a mobile web prototype for testing with users in-house and at their R&D garage, while simultaneously designing the full-featured app for development as iOS and Android products.
user research / service design / UX/UI